Shipping policy

Suspension of Deliveries to Northern Ireland

Due to the new regulations introduced under the Windsor Framework, which affect the movement of goods from Great Britain to Northern Ireland, we will be temporarily suspending all parcel shipments to Northern Ireland.

This decision has been made to ensure compliance with the updated requirements and to avoid delays or complications with deliveries. We will review this policy as more guidance becomes available, but for now, we will not be dispatching orders to Northern Ireland until further notice.

We apologise for any inconvenience this may cause and appreciate your understanding during this transition.

DURING BLACK FRIDAY AND THE FESTIVE SEASON, HIGH ORDER VOLUMES MAY CAUSE MINOR DESPATCH DELAYS. OUR TEAM IS WORKING HARD TO SHIP YOUR ORDERS AS QUICKLY AS POSSIBLE.

Orders of £30.00 ( inc VAT) or over qualify for FREE Mainland UK Delivery

The courier used via Otb Hair And Beauty Supplies Limited is Parcelforce Worldwide please deliver the windows in the table below:

Delivery Options

For orders under £30

For orders over £30

Next Day Delivery (Applies to order placed before 2 PM except weekends and bank holidays)

PFW - EXPRESS 24

£5.99

Standard Delivery (we aim to deliver between 2-4 days except weekends and bank holidays)

PFW- EXPRESS 48

£3.99

FREE

Orders placed Friday after 2 pm on an upgraded shipping service will be dispatched Monday, please note that Monday is not included in the delivery estimate.

Delivery charges to The Channel Islands, Offshore Islands, Highlands, Scottish Islands, Europe and the rest of the world will vary according to the destination and weight of the parcel. We will always endeavor to obtain the most competitive price; therefore, we price each order individually.

We do not deliver to PO Box addresses.

Orders despatched by airmail, please allow 7 - 14 working days.

In the event of customer absence at the time of delivery, an attempt will be made by the courier to re-deliver another day. Any request to deliver to an alternative address will incur extra postage charges after repeated failed attempts by the courier

Disclaimer

Whilst all reasonable endeavors have been made to check the accuracy of the information contained within this site, Otb Hair and Beauty Supplies Limited does not warrant the information's accuracy. Furthermore, Otb Hair And Beauty Supplies Limited or any other associated company or companies will not be liable for any direct, indirect, or consequential loss arising from using the information and material contained within this website or any other site that the user may access through this website. Furthermore, Otb Hair And Beauty Supplies Limited will not be liable for any direct, indirect, or consequential loss arising due to the user's access to any other providers, operators, organizations, or persons referred to directly or indirectly within this website. All items are guaranteed according to the manufacturer's warranty.